Zibo Sanpin Electronic Technology Co., Ltd.-star service norms

Prior record of good links Warm and polite attitude
In place to deal with complaints Quickly and decisively and accurate

　　Sanpin service is market demand for sensors。Sanpin in the eyes of the staff, complained that the demand is behind by customer feedback information in full, we will push to produce more advanced products. Our services also monitors the quality of the product. Sanpin products each have their own identity as a different logo, the quality of service if the problem could be immediately, "a recovery in the end", after detailed consultations in a timely manner to complaints about the quality of the user to transfer the design, production links, Sanpin who has been the "importance of service businesses is the lifeblood of great importance" as the purpose of the service, a commitment to provide users with the full range of high-quality pre-sale, sale, after-sales service.　
First, pre-sales services：
　　We will be based on each user’s specific requirements, combined with our product features for the user to select and produce lower prices and better quality products, you can telephone, factory visits and so on the way to learn more about our company, product features, product Performance, program design and a variety of parameters, and other information, I will actively cooperate with the Secretary for good user satisfaction with the choice of products. Even if the other due to various factors, the Secretary and I have no choice, Division I are willing to provide technical advice。
Second, the sale of services：
　　We will be meticulous in strict accordance with the requirements of customers for product configuration, a review of the drawings, raw materials for screening, testing finished products, so that all products shipped prior to the work carried out in an orderly manner.
Third, after-sales service
　　1、In equipment installation and adjustment, if necessary, I will send Secretary for the work of senior engineer experienced in person on-site installation guide and ensure the smooth functioning of the normal product。
　　2、Division I will provide users with targeted products, services, training, product demonstration operation, installation how to explain the product to use, to impart knowledge, such as maintenance
　　3、The establishment of follow-up card customer service, timely feedback on the user comments and suggestions, to establish "a system of four": exhaustive record of users of the problem; exhaustive deal with the problem of users; and exhaustive review of the results ; Exhaustive and the results will be reflected in the design, production and other related departments.
　　4、To adopt the views of incentive system: the company where I have put forward constructive ideas adopted by our customers, I will give it a beautiful small gift to thank the table.